European Agency for Safety and Health at Work
Maria Cesira Urzí Brancati
Digital technologies at work and psychosocial risks: evidence and implications for occupational safety and health
Report
Table of Contents
Executive summary
1 Introduction
2 Digitalisation and psychosocial risks: definitions and empirical evidence
2.1 Defining psychosocial risks
2.2 Empirical evidence from OSH Pulse and ESENER surveys
3 How different digital technologies influence the presence of psychosocial risks in the workplace
3.1 Advanced robotics and artificial intelligence
3.2 Smart digital systems
3.3 Digital platform work
3.4 Remote working
3.5 Artificial intelligence for worker management (AIWM)
4 Current legislation and good practices
4.1 Artificial intelligence (including AIWM)
4.1.1 Current legislation
4.1.2 Good practices
4.2 Telework
4.2.1 Current legislation
4.2.2 Good practices
4.3 Digital platform work
4.3.1 Current legislation
4.3.2 Good practices
5 Conclusions and policy pointers
5.1 Policy pointers
References
Appendices
Appendix 1 — Case studies in advanced robotics and artificial intelligence
Appendix 2 — Case studies on platform work
List of Tables
Table 1: Main psychosocial risks and potential mental health impact
Table 2: Main psychosocial risk factors by type of task replaced by digital technology and measures taken
List of Boxes
Box 1: Work-life balance, telework and the right to disconnect
© European Agency for Safety and Health at Work, 2024
Reproduction is authorised, provided the source is acknowledged.
fonte: hosha.europa.eu