Eurofound
Laura Nurski
Working conditions and sustainable work
Implications of AI for work, employment and social dialogue:
Literature review
Contents
Introduction
Key concepts and definitions
Framing perspectives and theoretical approaches
Structure of the report
Implications for tasks and work organisation
Human-AI augmentation vs synergy
Decision tasks with ML/DL
Creation tasks with genAI
Implications for work organisation
Summary points
Implications for job quality
Changing task content of jobs
Intrinsic quality of work
Working time and work-life balance
Safety and health
Employment quality
Job quality in the AI production chain
Summary points
Implications for employment
Exposure of occupations to AI
Changing hiring trends
Occupational employment trends
Evidence from freelance markets
Summary points
Implications for social dialogue and industrial relations
The role of worker voice in technology adoption
Firm-level worker voice
Collective bargaining
National developments
AI changing social dialogue itself
Summary points
Conclusions
References
© European Foundation for the Improvement of Living and Working Conditions (Eurofound), 2025
Reproduction is authorised provided the source is acknowledged.
fonte: eurofound.europa.eu