European Agency for Safety and Health at Work

Karolien Lenaerts, Milou Habraken, Dirk Gillis, Noah Vangeel & Laurène Thil

 

DIGITAL PLATFORM WORK IN THE HEALTH AND SOCIAL CARE SECTOR: IMPLICATIONS FOR OCCUPATIONAL SAFETY AND HEALTH

DISCUSSION PAPER

 

1 Introduction

2 A general overview of the health and social care sector
2.1 Definition and workforce characteristics

2.2 Global trends affecting the health and social care sector

2.2.1 Changing institutional context

2.2.2 Demographic change

2.2.3 Digitalisation and the rise of digital platform work

2.3 OSH in the health and social care sector

2.3.1 OSH risks in the health and social care sector

2.3.2 Prevention and management of OSH risks

3 Digital platform work and OSH implications in the health and social care sector
3.1 Digital platform work in the health and social care sector

3.1.1 Prevalence of digital labour platforms and worker profiles

3.1.2 Digital labour platform work in health and social care

3.2 OSH implications of digital platform work in the health and social care sector

3.2.1 Legal employment status of digital platform workers

3.2.2 AM and digital surveillance

3.2.3 Working conditions, work environment and working times

3.2.4 Discrimination, harassment and unfair treatment

4 Policies and practices concerning OSH, digital platform work, and health and social care
4.1 OSH-specific policies and practices

4.2 Digital platform work related policies and practices

5 Conclusions and takeaways

Abbreviations

References

 


This discussion paper was commissioned by the European Agency for Safety and Health at Work (EU-OSHA). Its contents, including any opinions and/or conclusions expressed, are those of the authors alone and do not necessarily reflect the views of EU-OSHA.

© European Agency for Safety and Health at Work, 2024
Reproduction is authorised provided the source is acknowledged.

fonte: osha.europa.eu